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Shipping charges, Returns/Exchanges & Payment methods

Shipping charges & delivery time

Please see the chart below for further details.

  Austria Germany Other European countries | Switzerland worldwide
flat fee 3,95€ 5,95€ 12,95€ 25,90€

despatch time
(non-binding)

1-3 workdays 2-5workdays 2-6 workdays 1-3 weeks

Returns & exchanges

You are able to return or exchange the CHIXNGRAVY goods without giving reasons within 14 days after receiving the merchandise under the following circumstances:

· Complete the enclosed return form
· the clothing MUST be unworn
· the goods have to be completely labelled (labels, hangtags ...)
· use a clean and stable package
· prepay the package sufficiently in order to avoid extra postage
· return the package to following address:

CHIXNGRAVY

Sankt Johannerstrasse 85
A- 6370 Kitzbuehel

It is sufficient to send back the cancelation and the original packaged products within the time limit. The delivery costs will be refunded to you if we have made a mistake (color, size, model) or the product is faulty, but otherwise the goods have to be returned to us free of charge! Reduced stuff cannot be exchanged!

We promise to refund the complete merchandise value of every CHIXNGRAVY item that you are not completely happy with, if you return it to us in saleable condition by post within 14 days of receipt. Reduced goods are not returnable.

Payment methods

· Prepayment 
· Paypal
· Credit card


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